Off Shore Muse

Privacy Policy

Effective Date: August 1, 2026

Welcome to OffShore Muse ("OffShore Muse," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit offshoremuse.com (the "Website"), purchase our products, communicate with us, or otherwise interact with our services. This updates the Optic Glow Co. information and July 10, 2026 effective date contained in the original policy.

Please read this Privacy Policy carefully. By accessing or using our Website, creating an account, placing an order, subscribing to our communications, or otherwise providing your information to us, you acknowledge that you have read and understood the practices described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue use of our Website and services.

1. Information We Collect

The information we collect depends on how you interact with our Website and services. Some information is provided directly by you, while other information is collected automatically through your device, browser, and usage of our Website.

We may collect information in the following categories.

Personal Identification Information

When you place an order, create an account, subscribe to our newsletter, contact customer support, or otherwise communicate with us, we may collect personal information including:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Company name (if applicable)

  • Order history

  • Customer preferences

  • Account login credentials

  • Communication preferences

Providing this information is voluntary. However, certain information is necessary to process purchases, deliver products, respond to inquiries, and provide customer support.

Payment Information

When making purchases through our Website, payment information is securely processed by our trusted third-party payment providers.

Depending on your chosen payment method, payment providers may collect information including:

  • Credit or debit card details

  • Billing information

  • Payment authorization information

  • Transaction identifiers

  • Fraud prevention data

OffShore Muse does not store complete credit card numbers or sensitive payment credentials on our servers.

Order Information

Whenever you purchase products from our Website, we may collect information relating to your transaction, including:

  • Products purchased

  • Purchase date

  • Order value

  • Shipping method

  • Delivery status

  • Returns

  • Exchanges

  • Refund requests

  • Customer service interactions regarding purchases

This information allows us to fulfill orders, improve customer service, maintain accurate records, and comply with applicable legal obligations.

Account Information

If you create an account on our Website, we may collect information such as:

  • Username

  • Password (stored securely in encrypted form)

  • Saved shipping addresses

  • Wishlist items

  • Purchase history

  • Account preferences

  • Marketing preferences

Maintaining an account allows you to enjoy a faster checkout experience, access previous orders, manage subscriptions, and receive personalized recommendations.

Communications

When you contact us by email, live chat, contact forms, social media, or any other communication channel, we may collect:

  • Your name

  • Contact information

  • Copies of your correspondence

  • Customer support requests

  • Chat transcripts

  • Attachments you voluntarily provide

We may retain these communications to improve customer service, resolve disputes, maintain business records, and improve our support operations.

Product Reviews and User Content

If you submit product reviews, testimonials, photographs, videos, or other content through our Website or social media channels, we may collect:

  • Your name or display name

  • Review content

  • Product ratings

  • Uploaded media

  • Date of submission

By submitting such content, you grant OffShore Muse permission to display, reproduce, and use your submissions in accordance with our Terms of Service.

2. Information Collected Automatically

Like most modern ecommerce websites, we automatically collect certain information when you visit our Website.

Automatically collected information may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language settings

  • Internet service provider

  • Date and time of your visit

  • Pages viewed

  • Products viewed

  • Time spent on pages

  • Navigation paths

  • Referral URLs

  • Search terms used on our Website

  • Shopping cart activity

  • Exit pages

  • Click behavior

  • Session identifiers

This information helps us understand how visitors interact with our Website, improve performance, detect fraudulent activity, personalize shopping experiences, and maintain the security of our services.

Device Information

We may collect technical information regarding the device used to access our Website, including:

  • Device model

  • Screen resolution

  • Browser settings

  • Operating system version

  • Device identifiers

  • Network information

  • Approximate geographic location based on IP address

Log Files

Our servers and service providers may automatically create log files when our Website is accessed.

Log files may include:

  • IP addresses

  • Browser requests

  • System activity

  • Error reports

  • Access times

  • Device identifiers

  • Website performance metrics

Location Information

Depending on your device settings and browser permissions, we may collect approximate location information derived from:

  • IP address

  • Shipping address

  • Billing address

  • Device location services, where permission has been granted

We may use this information to display localized content, estimate shipping costs, prevent fraudulent transactions, comply with applicable laws, and improve customer experience.

We do not continuously track your precise geographic location without your explicit permission.

3. Cookies and Tracking Technologies

OffShore Muse uses cookies and similar technologies to improve the functionality, performance, and security of our Website while providing a more personalized shopping experience.

In addition to cookies, we may use technologies such as web beacons, pixels, tags, scripts, software development kits (SDKs), local storage, and similar tracking technologies.

Essential Cookies

Essential cookies enable functionality such as:

  • Secure login

  • Shopping cart functionality

  • Checkout

  • Fraud prevention

  • Security authentication

  • Account management

  • Website navigation

Functional Cookies

Functional cookies may remember preferences such as:

  • Preferred language

  • Currency selection

  • Saved login sessions

  • Wishlist preferences

  • Previously viewed products

  • Personalized settings

Analytics Cookies

Analytics cookies help us understand Website traffic, visitor behavior, product engagement, navigation patterns, and Website performance.

Advertising Cookies

Advertising cookies may allow us and our advertising partners to:

  • Display personalized advertisements

  • Measure advertising performance

  • Limit repetitive advertisements

  • Build audience segments

  • Retarget previous visitors

  • Understand marketing effectiveness

Shopify Cookies

Our Website is powered by Shopify.

Shopify may automatically place certain cookies necessary to operate an ecommerce store, including cookies used for shopping cart functionality, secure checkout, fraud detection, customer authentication, store performance, session management, and order processing.

Google Analytics

We may use Google Analytics to better understand how visitors interact with our Website.

Google Analytics may process information such as device and browser information, approximate geographic region, referral sources, Website interactions, purchase behavior, and conversion data.

Google Ads

We may use Google Ads and related advertising services.

Google may use cookies and similar technologies to:

  • Measure advertising effectiveness

  • Deliver personalized advertisements where permitted

  • Track conversions

  • Build audience segments

  • Support remarketing campaigns

Meta (Facebook & Instagram) Pixel

Our Website may use Meta Pixel to better understand advertising performance and customer interactions.

Meta Pixel may collect information relating to Website visits, product views, shopping cart activity, purchases, devices, browsers, and advertising interactions.

Email Marketing Technologies

If you subscribe to our newsletter or promotional communications, we may use technologies that help us understand email engagement, including whether emails are opened and which links are clicked.

SMS Marketing

If you voluntarily enroll in SMS marketing, we may collect information necessary to provide messaging services, including your mobile phone number, messaging preferences, delivery confirmations, and interaction history.

You may opt out according to the instructions included in applicable messages.

Managing Cookies

Most web browsers allow you to manage cookies through your browser settings.

Disabling cookies may affect certain Website functionality, including shopping carts, account login, checkout, and personalized experiences.

4. How We Use Your Information

Depending on how you interact with our Website, we may use your information for purposes including:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Verifying payments

  • Preventing fraudulent transactions

  • Providing customer support

  • Managing customer accounts

  • Responding to inquiries

  • Improving our products and services

  • Personalizing your shopping experience

  • Sending transactional emails

  • Sending shipping notifications

  • Processing returns and refunds

  • Managing warranties

  • Providing technical support

  • Conducting quality assurance

  • Monitoring Website performance

  • Performing analytics and research

  • Detecting security incidents

  • Protecting against unauthorized access

  • Enforcing our Terms of Service

  • Complying with legal obligations

  • Maintaining business records

  • Improving product recommendations

  • Measuring marketing effectiveness

  • Conducting promotional campaigns

  • Delivering newsletters and promotional communications where permitted

We may also aggregate or anonymize information so that it can no longer reasonably identify an individual.

5. Legal Basis for Processing Personal Data

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, we process personal information where we have an applicable lawful basis.

Depending on the circumstances, this may include:

Performance of a Contract

Processing information necessary to:

  • Process orders

  • Ship products

  • Provide customer support

  • Manage accounts

  • Process refunds

  • Administer applicable warranties

Legitimate Business Interests

We may process personal information for legitimate business purposes such as:

  • Improving our Website

  • Preventing fraud

  • Maintaining security

  • Analyzing customer behavior

  • Improving products and services

  • Managing internal operations

  • Conducting business analytics

Consent

Where required, we may rely on your consent for:

  • Marketing emails

  • SMS marketing

  • Certain cookies

  • Personalized advertising

  • Location services

You may withdraw your consent at any time, subject to applicable law.

Legal Obligations

We may process information where necessary to comply with applicable laws, regulations, court orders, or governmental requests.

Protection of Vital Interests

In limited circumstances, we may process personal information where necessary to protect the vital interests of an individual or another person.

6. How We Share Your Information

OffShore Muse values your trust and does not sell your personal information for monetary compensation.

In order to operate our business and provide our products and services, we may share information with trusted third parties.

Service Providers

Service providers may assist with:

  • Website hosting

  • Ecommerce platform management

  • Payment processing

  • Order fulfillment

  • Shipping and logistics

  • Customer support

  • Email communications

  • SMS messaging

  • Data analytics

  • Fraud detection

  • Marketing automation

  • Advertising management

  • Customer relationship management

  • Cloud storage

  • Security monitoring

Shopify

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services.

Shopify may process customer account details, billing and shipping information, order history, payment-related information, Website usage information, device information, and shopping cart information.

Payment Processors

Payments made through our Website are processed by secure third-party payment providers.

OffShore Muse does not store complete payment card information on its own servers.

Shipping and Fulfillment Partners

To deliver purchases, we may share necessary information with shipping carriers, suppliers, fulfillment providers, and logistics partners.

This information may include:

  • Recipient name

  • Shipping address

  • Telephone number

  • Email address where required

  • Package details

  • Delivery preferences

Marketing and Analytics Partners

Where permitted by law, we may work with marketing, advertising, and analytics partners to measure Website and advertising performance and improve customer experiences.

Customer Support Providers

Third-party customer support platforms may process information necessary to respond to inquiries and provide support.

Business Transfers

If OffShore Muse is involved in a merger, acquisition, financing, restructuring, asset sale, bankruptcy proceeding, or other business transaction, personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose personal information where reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful governmental requests

  • Comply with court orders

  • Protect our legal rights

  • Enforce our Terms of Service

  • Investigate suspected fraud

  • Prevent illegal activity

  • Protect our customers

  • Defend against legal claims

  • Protect the security and integrity of our Website

Business Advisors

We may disclose limited information where reasonably necessary to professional advisors such as attorneys, accountants, auditors, financial advisors, and insurance providers.

With Your Consent

Where required, we will seek your consent before sharing personal information for purposes not otherwise addressed in this Privacy Policy.

7. Third-Party Services

Our Website may integrate with or contain links to third-party services, including:

  • Shopify

  • Google

  • Meta (Facebook and Instagram)

  • Payment providers

  • Shipping and fulfillment providers

  • Email marketing platforms

  • SMS marketing providers

  • Customer review platforms

  • Customer support systems

  • Social media platforms

Each third-party service operates under its own privacy practices and terms.

OffShore Muse is not responsible for the privacy practices, policies, or content of third-party websites or services.

8. Payment Processing

To securely process payments, we rely on trusted third-party payment providers.

Depending on your selected payment method, payment providers may collect:

  • Cardholder name

  • Billing address

  • Card information

  • Bank account details

  • Transaction identifiers

  • Fraud prevention information

  • Payment authentication information

OffShore Muse does not have access to or retain your complete payment card numbers.

9. Marketing Communications

If you subscribe to marketing communications, we may send:

  • Promotional emails

  • Product announcements

  • Exclusive offers

  • Seasonal promotions

  • Company news

  • Educational content

  • Shopping recommendations

  • Cart reminders where permitted

You may unsubscribe from marketing emails at any time by using the unsubscribe option contained in our emails or by contacting us.

Even after opting out of promotional communications, we may continue sending necessary transactional communications relating to orders, shipping, returns, refunds, accounts, security, and customer service.

10. Customer Accounts

Account holders may be able to:

  • Track orders

  • View purchase history

  • Save addresses

  • Manage preferences

  • Save favorite products

  • Access faster checkout

  • Manage subscriptions

You are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us if you believe your account has been accessed without authorization or your credentials have been compromised.

11. User-Generated Content

Our Website may allow customers to submit:

  • Product reviews

  • Ratings

  • Testimonials

  • Photographs

  • Videos

  • Comments

  • Social media content

Any information you voluntarily publish in public areas of our Website may become publicly accessible.

By submitting user-generated content, you grant OffShore Muse a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, modify, distribute, and promote such content in connection with our business, marketing, and Website operations, subject to applicable law.

Please avoid submitting sensitive personal information in publicly visible content.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

  • The nature of the information

  • The purpose for which it was collected

  • Legal and regulatory requirements

  • Accounting and tax obligations

  • Fraud prevention requirements

  • Dispute resolution needs

  • Enforcement of our agreements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

13. International Data Transfers

OffShore Muse is based in the United States.

If you access our Website from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

Where required by applicable law, appropriate safeguards may be implemented to protect personal information transferred internationally.

14. Data Security

Protecting your personal information is an important priority for OffShore Muse.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include:

  • SSL/TLS encryption

  • Secure payment gateways

  • Encrypted data transmission

  • Password protection

  • Access controls

  • Firewall protection

  • Security monitoring

  • Fraud detection

  • Software updates

  • Restricted access based on business need

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights including the ability to:

  • Request access to personal information

  • Correct inaccurate or incomplete information

  • Request deletion of personal information

  • Request a copy of personal information

  • Object to certain processing

  • Restrict certain processing

  • Withdraw consent where applicable

  • Opt out of marketing communications

  • Request data portability where applicable

To exercise applicable privacy rights, contact us using the information at the end of this Privacy Policy.

We may request information necessary to verify your identity before processing a request.

16. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have rights to:

  • Know categories of personal information collected

  • Know sources of personal information

  • Know purposes for collecting or using information

  • Know categories of third parties with whom information is shared

  • Request access to certain personal information

  • Request correction

  • Request deletion, subject to exceptions

  • Limit certain uses of sensitive personal information where applicable

  • Receive equal service and pricing regardless of exercising applicable privacy rights

OffShore Muse will not discriminate against you for exercising rights under applicable privacy laws.

17. GDPR Rights

If you reside in the European Economic Area (EEA), United Kingdom, or another jurisdiction where similar privacy rights apply, you may have rights including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with your local data protection authority

We will respond to verified requests within applicable legally required timeframes.

18. Managing Your Cookie Preferences

Most web browsers allow you to manage cookie preferences through browser settings.

Depending on your browser, you may be able to:

  • Delete stored cookies

  • Block future cookies

  • Disable third-party cookies

  • Receive notifications when cookies are placed

  • Limit advertising cookies

Disabling cookies may affect certain features of our Website.

Where required by law, we may provide additional mechanisms for managing cookie preferences.

19. Children's Privacy

Our Website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child without appropriate consent where required, we will take reasonable steps to delete that information.

20. Third-Party Websites

Our Website may contain links to third-party websites, applications, or services.

Once you leave our Website, this Privacy Policy no longer applies.

We are not responsible for the privacy practices, content, or security of third-party websites.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or operational needs.

When material changes are made, we will update the Effective Date at the top of this page.

Where required by law, we may provide additional notice of significant changes.

Your continued use of our Website following the posting of an updated Privacy Policy constitutes acceptance of the revised policy to the extent permitted by applicable law.

22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

OffShore Muse

Mailing Address:
[Add Business Address Here]

Email: hello@offshoremuse.com

Website: offshoremuse.com

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible and in accordance with applicable law.

Your Consent

By accessing or using the OffShore Muse Website, creating an account, purchasing products, subscribing to communications, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information as described herein, subject to applicable law.

If you do not agree with this Privacy Policy, please discontinue use of our Website and services.